Make it easier for happy customers to leave reviews.
Review management that sends a request after every job, by text or email with gentle reminders, so more of the trust you've already earned shows up on Google.
Service walkthroughVideo coming soon
The Reviews & Reputation walkthrough is on its way.
- 01
The request the customer receives
- 02
The one-tap path to Google
- 03
How private feedback is routed
- 04
The automated reminder follow-up
What our reviews & reputation system does.
Review management built around a review funnel: an automated, ethical ask at the perfect moment. Around it, everything your reputation needs: consistent requests, reminders, private feedback and reviews put to work.
Consistent review requests
A friendly ask goes out by SMS or email after every job — no more remembering, no awkward in-person asking.
Automated reminders
Gentle nudges follow up so a busy customer who meant to review actually does.
Private feedback first
Anything short of five stars routes to you privately, so you can make it right before it's public.
Reviews put to work
Fresh reviews displayed on your website and profile, building the reputation that wins the next call — steadily, over time.
“A happy customer you never ask is a five-star review your next customer never gets to read.”
Your reviews are doing the selling long before you pick up the phone.
Most people choose a local business by its reviews — how many, how recent, how good. If your happy customers never get asked, that trust never gets built, and the business with fresher reviews wins the call instead.
Thanks for choosing us.
How did we do?
“Quick to respond, easy to book.
Exactly who we needed.”
Set up for you in three steps.
Start a project and we'll walk through how review requests would go out at the right time — ethically, in your voice, on autopilot.
We find where leads slip today.
We review where your reviews come from now and where happy customers slip by unasked.
- Review audit
- Profile check
We build it in your voice.
We build the request flow, write the messages, and set the happy/private routing rules.
- SMS & email copy
- Smart routing
We go live and show you how it works.
We turn it on, send a test request, and show you where reviews and private feedback arrive.
- Go live
- Test & training
Reviews & Reputation is one part of DrivenOS. Each part works on its own; together, no lead slips through.
Common questions about reviews & reputation
Don't see your question? Send it to us.
Ask a question →Yes — asking is fine and normal. What's not allowed is buying reviews, faking them, or only asking happy customers on Google's platforms. We keep you on the right side of that.
Their feedback routes to you privately first, so you can fix the problem before it becomes a public one-star story.
By text and email, automatically, right after the job — when the experience is fresh and the customer is most likely to act.
One polite request and at most one gentle reminder. No nagging — that protects your reputation too.
Google first, because it drives local search decisions. We can add others that matter in your trade.
Make it easier to get the reviews you've already earned.
A short call to set up review requests that build real, lasting reputation — and protect it along the way.
Start a projectStart a project